Black Friday Offers

No matter your size or ambitions, we’ve got a plan for you.

Starter

Growth

Pro

$588$147

$99/user/month

£77£58/user/month

£77/user/month

€89€67/user/month

€89/user/month

Per User for 12 Months
Buy now
Buy
Buy
Buy
Buy
Buy

$1188$297

$99/user/month

£77£58/user/month

£77/user/month

€89€67/user/month

€89/user/month

Per User for 12 Months
Buy now
Buy
Buy
Buy
Buy
Buy

$1860$465

$99/user/month

£77£58/user/month

£77/user/month

€89€67/user/month

€89/user/month

Per User for 12 Months
Buy now
Buy
Buy
Buy
Buy
Buy

Channels

Mevrik Messenger
1 Website
3 Websites
7 Websites
Facebook Messenger
1 Facebook page
3 Facebook pages
5 Facebook pages
Instagram DM, Story mentions, & Reply
1 IG Business accounts
3 IG Business accounts
7 IG Business accounts
WhatsApp
2 WABAs
5 WABAs
Unlimited
Telegram
no check
3 TG Channels
7 TG Channels
Facebook Comments
no check
3 Facebook pages
7 Facebook pages
Instagram Comments
no check
3 IG Business accounts
7 IG Business accounts
Email
3 Email accounts
10 Email accounts
Unlimited

Unified Inbox

Unified Workspace (Multi-Busineess & Multi-Channel Capability)
Dynamic Conversation Preview & Reply Window (Social, Email & chat)
Intelligent Routing (Skill, Topics, Sentiments, etc)
Basic
Unlimited Queues
Canned or Saved Rich Conversations
File & Rich Media Sharing
Agents Statuses (Online, Away, Break & more)
Conversation History
Conversation History Browser
Basic & depends on AI Addon
Limited
Customer Interaction History
Conversation Re-Open/Re-Assign Facility
Conversation Transfer
Customer Data Ingest & CRM Field Data
Inbox RABC
Inbox Theme Support
no check
Priority CRM / Agent Priority
no check
Conversation Tags
no check
Audit Logs
no check
no check
Powerful Conversation Search Engine
KnowledgaseBase Widget
Available as an Add-On
Conversation Summary Widget
Available as an Add-On
Available as an Add-On
Task Management & Collaboration Widget
Task Activities Widget
New Email Composer
Conversation Disposition
no check
Queue Time Alert
no check
Dynamic Queue Time Tracking
no check
User Events & Properties
Unread Chat Email Notifications
no check
Conversation Labels
no check
Multiple Data Attributes
Mevrik AI Assist (Change tone, Expand & Shorten Text, Etc.)
Available as an Add-On
Available as an Add-On
Mevrik Smart Reply
Available as an Add-On
Available as an Add-On
Mevrik Auto-Pilot
Available as an Add-On
Available as an Add-On
Smart Translation
Available as an Add-On
Available as an Add-On
1 User
Auto Language Detection
Instant Audio Transcription
Available as an Add-On
Available as an Add-On
Real-time Typing Action
Agent Personas in Channels

AI Social

Unified Inbox
Comments Moderation (Like/Unlike, Hide/Unhide, Delete)
no check
Reply Under Comments
no check
Private Replies
no check
Post Details with Reaction, Comments Counts
no check
Bulk Comments Reply & Moderation
no check
no check
Comments Reply with Attachments
no check
User Mentions
no check
Comments Chain
no check
Facebook Visitor Posts
no check

AI Email

Unified Inbox
Customer Ban
Drag & Drop File Attachment
Rich Email Editor
Email Forwarding
Send and Archive
no check
Multi-email in one Inbox
Email Ticketing
Auto Email Acknowledgment
no check
Whitelisting Incoming Domains
no check
no check
Personalised Email Signature
no check
Auto BCC outgoing Emails

Task Management

Multiple Task Capture with/without Conversation
With Conversation
Prioritisaton
Tags Management
Due Date & Reminders
Due Date Only
Due Date Only
Progress Tracking
Notes & Attachment
Customer Details
Conversation History Between Agents & Customers
Side Conversations
Mentions
no check
Task Notifications
Who's Online
Real-Time Task Monitor
no check
Conversation wise Task Activities
Robust Task Dashboard and Analytics
Task Management Reports
no check
no check

Mevrik AI Agent

Mevrik AI Agent
Available as an Add-On
Available as an Add-On
Knowledgesource (Website, Documents, Knowledgebase, Custom Content, Etc.)
no check
no check
Conversation Tone
no check
no check
Multilingual
no check
no check
Multi-channels (Chat, Email & Comments) support
no check
no check
Comment Moderation (Mevrik- Social Add-Ons)
no check
no check
Personalized Answers
no check
no check
Conversation Handover (Human- BOT)
no check
no check
Multi Source Generative Answers
no check
no check
Real-time Translation
no check
no check
Custom Answers
no check
no check
Top Topics
no check
no check
Automated Task Assignments
no check
no check
Conversation Quality Monitoring
no check
no check
Conversation Summary
no check
no check
Conversation Context Management
no check
no check
Automated Lead Management
no check
no check

AI CRM

Customer Lists
Unified Customer Profiles
no check
Create & Manage Customers
no check
Edit & Manage Attributes
50
100
200
Custom Attributes
Import customer as a CSV
Advanced Query Filter
Customer Segmentations
Customer Activities Across Conversation & Tasks
Contact Details

AI CSAT

Conversational CSAT
Email & Link Based CSAT
CSAT Customisation
Star, Emoji Mark Support with Multi Scales Point
CSAT Dashboard & Analytics
Word Clouds
Channel Wise CSAT
CSAT Logs with conversations
Export Logs as a CSV or Excel

Knowledgebase

Category Manager
no check
Markdown Editor with Multiple Content Format
no check
Rich Media Component(Table, Code-Blocks & Interactive Elements)
no check
Media Manager
no check
AI article Generator
no check
no check
Branding & Customization
no check
Multiple Theme Support
no check
no check
Authoring Experience
no check
Grid & List View Mode
no check
Content Assist for SEO Friendly Content Generation
no check
FAQ Builder
no check
Short Link Generator
no check
Custom Domain Support
no check
no check
Analytics
no check
Real-time Typing Actions
Agents Personas in Channels

⁠Account & Change Management

Unified Staff Management
Canned Message Editor
Business Profile Management
Skills Manager
no check
no check
Assignment Profile/Routing Rules
Conversation Starter (Acknowledge for Email & Chat)
Disposition/Wrap Up Management
no check
User Activity
User Audit logs
no check
Business Hours

Mevrik Messenger

Pre-Chat Form
Unread Push Notification on Email
no check
KnowledgeBase FAQ
Available only in Add-Ons
Agent Personas in Mevrik Messenger
Customer Feedback Template
Rich Conversation
Social Channels Router
Real-time Typing Action
Customise User Input Form
no check
Email Form
no check
Customer Idendtity
Customize Attachments/Persistent Menu
no check
Multiple Prominence
QR Code
Chat Landing Page
Doc and Widget Cusomisation

Dashboard & Analytics

Support Dashboard & Analytics
Task Dashboard & Analytics
CSAT Dashboard & Analytics

Reports

Pre-Built Enterprise Reports
Team Performance Reports
CSAT Reports
Disposition Reports
Custom Reports
no check
no check
Saved Reports
Export Conversation Data as a CSV & Excel
Exports History

Support

Email, LiveChat
Email, Live Chat & Meeting Call
no check
Email, Live Chat, Meeting Call, & Dev Support
no check
no check
Improve your experience with Add-ons
Add-on
AI Agent
Supercharge CS with AI Assist. Translate, edit, write smart replies instantly. Boost productivity, wow customers ⚡
Add-on
AI Knowledgehub
A knowledge base (KB) in customer support is a central information hub for users to independently find answers, reducing reliance on direct agent contact.
Add-on
AI CSAT
Get instant customer feedback, your way. Conversational or weblink, choose your feedback method and gain real-time insights.
AI Agent
$10.00 (For 20000 words)
  • Conversation Summary
  • User Sentiments & Topic Identification
  • Sentence rewording
  • Translator
  • Canned Message generator
  • Topic/Skill Based routing
  • Tone Changer
  • Smart Reply
  • Sentence Extender
  • Reply Generator
  • Sentence Shortener
  • grammar & spell fix
  • Article Generator
  • Article Summary
  • Auto-Pilot
KnowledgeBase
$35.00 (Unlimited articles)
  • Rich html editor
  • Draft & Publishing Articles
  • Publish in Inbox, Mevrik Messenger, & Website
  • Media Manager
  • Rich Media Support - Image, Audio, Video, File, etc
  • Article Generate with AI
  • Article summarisation with AI
  • Customize knowledgeBase branding
  • Mobile-friendly design
  • Custom Domain Support
  • Icon Library for category visualisation
  • SEO Supported
CSAT
Included with all packages
  • CSAT Dashboard
  • Conversational CSAT
  • CSAT for Email & Link To share
  • CSAT Customisation
  • CSAT Logs
  • Star, Emoji Mark Support in CSAT. Along with Multi Scale point

Explore How Mevrik Can Grow Your Business

Ready to thrive on the customer experience and increase sales & support?

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