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Plans and Pricing

Start with a free trial and choose a plan later. Change or cancel your plan anytime.

Monthly

Yearly

Save 25%

Starter

For getting started

$49$37/user/month

$49/user/month

£38£29/user/month

£38/user/month

€44€33/user/month

€44/user/month

Billed Annually
Save 25% with Annual Billing
Start Your Free Trial
Start Your Free Trial
Start Your Free Trial
Start Your Free Trial
Start Your Free Trial
Start Your Free Trial
  • Communication Across Social, Website  & Email
  • Task Management System

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  • Unified Inbox
  • Customer portal & knowledgebase

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  • Mevrik CRM
  • CSAT Survey

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  • Prebuilt dashboards & reports
  • Business Hours
  • Agent Personas
  • Dispositions
  • Alert & Notifications

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  • Smart routing
  • Access Log
  • Support (Email & LiveChat)

NB: Additionaly, you can access our Add-Ons (Knowlegebase, Mevrik AI, Smart Translation, Seasonal & View Only User) in Any Package

Growth

For grow faster

$99$74/user/month

$99/user/month

£77£58/user/month

£77/user/month

€89€67/user/month

€89/user/month

Billed Annually
Save 25% with Annual Billing
Start Your Free Trial
Start Your Free Trial
Start Your Free Trial
Start Your Free Trial
Start Your Free Trial
Start Your Free Trial

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    Communication Across Social, Website  & Email

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    Comments Management

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    Task Management System

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    Unified Inbox

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    Customer portal & knowledgebase

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    Mevrik CRM

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    CSAT Survey

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    Prebuilt dashboards & reports

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    Business Hours

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    Agent Personas

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    Dispositions

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    Alert & Notifications

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    Skill based routing

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    20 -Lite user

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    Side conversations

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    Comment moderation

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    Segmentation

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    Audit logs

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    Support (Email, Live Chat & Meeting Call )

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Included (Advanced CSAT & Knowledgebase Addon)

For custom development & on-premise host

Enterprise

Custom pricing

Talk to Sales

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    Data export and backup

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    Option for dedicated servers

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    Priority support

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Compare all plans
Improve your experience with Add-ons
Add-on
AI Agent
Supercharge CS with AI Assist. Translate, edit, write smart replies instantly. Boost productivity, wow customers ⚡
Add-on
AI Knowledgehub
A knowledge base (KB) in customer support is a central information hub for users to independently find answers, reducing reliance on direct agent contact.
Add-on
AI CSAT
Get instant customer feedback, your way. Conversational or weblink, choose your feedback method and gain real-time insights.
AI Agent
$10.00 (For 20000 words)
  • Conversation Summary
  • User Sentiments & Topic Identification
  • Sentence rewording
  • Translator
  • Canned Message generator
  • Topic/Skill Based routing
  • Tone Changer
  • Smart Reply
  • Sentence Extender
  • Reply Generator
  • Sentence Shortener
  • grammar & spell fix
  • Article Generator
  • Article Summary
  • Auto-Pilot
KnowledgeBase
$35.00 (Unlimited articles)
  • Rich html editor
  • Draft & Publishing Articles
  • Publish in Inbox, Mevrik Messenger, & Website
  • Media Manager
  • Rich Media Support - Image, Audio, Video, File, etc
  • Article Generate with AI
  • Article summarisation with AI
  • Customize knowledgeBase branding
  • Mobile-friendly design
  • Custom Domain Support
  • Icon Library for category visualisation
  • SEO Supported
CSAT
Included with all packages
  • CSAT Dashboard
  • Conversational CSAT
  • CSAT for Email & Link To share
  • CSAT Customisation
  • CSAT Logs
  • Star, Emoji Mark Support in CSAT. Along with Multi Scale point

Frequently Asked Questions

Yes, your payment method with Mevrik is secure! We partner with Stripe, a leading online payment processor known for its robust security measures. They use advanced encryption and fraud prevention tools to keep your financial information safe.

So, you can relax knowing your payments are in good hands with Mevrik and Stripe.

We accept:
‍
- All major credit cards
- Direct bank transfer
- All payments supported by Stripe (likely implying debit cards, some wallets, etc.)

Mevrik is billed in USD ($), GBP (£), and Euro (€). This applies across our whole platform, including seat pricing, additional usage charges, add-ons, and Premier Services. You can pay with local currencies which is reserved purpose only.

Yes, you can upgrade or downgrade your Mevrik plan twice within a calendar month. However, please note a few things:

- Frequency limit: You can only switch plans a maximum of two times in any given month.
- Billing cycle: Changes made to your plan will be reflected in your next billing cycle.
- Prorated charges: Depending on the timing of your switch, you may be charged a prorated amount for the remaining days in your current plan cycle.

We recommend carefully considering your needs before switching plans. If you anticipate needing to change plans more than twice in a month, you may want to consider a plan with greater flexibility.

We focus on giving you a taste of mevrik's value quickly with a 14-day no-credit-card trial. This lets you experience key features and decide if it's right for you before committing. We believe 14 days is enough to see the benefits and make an informed decision. Plus, no credit card is needed, so you can try risk-free!

Explore How Mevrik Can Grow Your Business

Ready to thrive on the customer experience and increase sales & support?

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